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We take your privacy seriously.

This policy sets out our policy on the privacy of the individual. THATCH FIRE PREVENTION Limited takes your privacy seriously and we will use reasonable endeavours to use your personal information in accordance with the Data Protection Laws.

1.0 - Your consent
Your use of this web site signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.

2.0 - How do we collect personal information about you and how is it used?
2.1 - You may provide personal information when communicating with us.
2.2 - You may use our services and give your name, address and e-mail address to make a comment about our services or web site.
2.3 - If you enter a competition or promotion we will ask for your name, address and e-mail address.
2.4 - We will collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using "cookies", see paragraph 6.0 below. You can set your browser to not accept our cookies. If your browser does not accept our cookies your use of the web site may be restricted.
2.5 - It may be that some of the personal information you give us (for example, about your health and age) is classified as special category data under the Data Protection Laws. Such information ("sensitive information") will only be collected and/or disclosed to third parties with your express consent.
2.6 - It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.
2.7 - We may use personal information collected about you to help us develop the layout of our web site to ensure that our web site is as useful and enjoyable as possible.
2.8 - We may use personal information collected about you to contact you by email or telephone in order to let you know about functions on our Web site, product information, or changes to our terms and conditions of use. Every time we contact you you will be give the opportunity to opt-out of receiving further communications.

3.0 - Traffic data
We may provide aggregate statistics about sales, customers, traffic patterns and information to third parties, but these statistics will not include any information that identifies you.

4.0 - Disclosure policy
We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government or other authorities requests. By providing us with your personal information you are consenting to our sharing such information with other THATCH FIRE PREVENTION Limited companies and their partners both with and outside the European Economic Area. When transferring your personal information outside the European Economic Area we will use reasonable endeavours to ensure such transfers and the subsequent storage of your personal information comply with the Data Protection Laws.

5.0 - How do we protect your information?
We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the Data Protection Laws. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.

6.0 - What are cookies and how do we deal with them?
A cookie is a small text file that is stored on your computer's hard drive. It is normally sent by a web server to you and enables the server to collect [statistical] information about your visits to and use of the Web site.

7.0 - How to contact us
If you have any questions or concerns about this policy, please contact us. Details are available via the contact page of this web site.